RIMs.

Help & Support

We're Here to Help

Find answers, download resources, or connect with our support team via phone, WhatsApp, AnyDesk, or TeamViewer.

Mon–Sat: 9 AM – 6 PM IST

+91 73588 59991

Remote Support

Instant Remote Assistance

Our team resolves most issues within minutes using remote desktop tools.

AnyDesk

AnyDesk ID: Contact Support

Fastest remote desktop tool — our team connects instantly for live troubleshooting.

1Download AnyDesk from anydesk.com
2Share your 9-digit AnyDesk ID with our team
3Accept the incoming connection request
4Our engineer resolves your issue live

Download AnyDesk

TeamViewer

TeamViewer ID: Contact Support

Enterprise-grade remote access — ideal for multi-session support and file transfer.

1Download TeamViewer from teamviewer.com
2Share your TeamViewer ID and password
3Our team connects to your session
4Full support with screen sharing

Download TeamViewer

Other Ways to Reach Us

Phone Support

+91 73588 59991

Mon–Sat, 9 AM – 6 PM IST

Call Now

+91 98765 43210

Instant response during business hours

Open WhatsApp

Email Support

support@rimssoftware.com

Response within 4 business hours

Send Email

Download Center

Resources & Documentation

Download manuals, guides, and format templates for Gramiya Paaledu ERP.

Training Video Guide

Video walkthroughs for milk entry, financial processing, and audit generation.

1.0 MBDownload

Quick Start Guide

Get your cooperative live in one day — step-by-step setup guide.

1.0 MBDownload

Gramya Paledu User Manual

Complete operator guide — milk entry, payment, reports, Tamil & English.

1.0 MBDownload

Training Video Guide

Video walkthroughs for milk entry, financial processing, and audit generation.

1.0 MBDownload

Quick Start Guide

Get your cooperative live in one day — step-by-step setup guide.

1.0 MBDownload

Gramya Paledu User Manual

Complete operator guide — milk entry, payment, reports, Tamil & English.

1.0 MBDownload

Frequently Asked Questions

Quick Answers to Common Questions

Don't find your answer here? Contact our support team directly.

Gramiya Paaledu is a comprehensive ERP platform designed specifically for dairy cooperative societies, Aavin parlours, BMC units, consumer cooperatives, and other cooperative types. It handles everything from daily milk collection entry to annual audit report generation.

Get Started Today

Ready to Digitize Your Cooperative?

Join 4000+ cooperatives already running on Gramiya Paaledu. Request a live demo and see the difference.

Request Free Demo Explore Solutions